Shipping/General Info

General Information


Please allow 3-7 days for your order to be shipped.
All ScorchedValley jewellery is hand-crafted, packaged, processed and shipped by me, due to this please remember to be kind and patient whilst I prepare and send off your order.
 

Shipping Information

All orders are sent out via Australia Post with standard shipping.
Standard shipping within Australia typically takes 4–10 business days.
For international orders, please allow 9–20 business days, though delivery times may vary depending on your location.

If you need to change your shipping address or cancel an order, please contact me within 12 hours of placing your order.

Tracking numbers will be provided for all orders.

Please note:

  •  I take great care in packaging and processing your orders, but ScorchedValley is not responsible for lost or damaged items during transit.
  •  International customers are responsible for any customs fees, VAT, taxes, or additional charges that may apply upon delivery in their country. Please check with your local postal or customs authority if you're unsure.

 

 What Kind of Metal is used

All of our soldered jewellery is crafted from a lead-free, non-toxic metal alloy consisting of 99% tin and 1% copper. Your safety and well-being are important to me.


How to Care for Solder Jewellery 

To maintain the beauty of your jewellery, I suggest removing it before swimming, bathing and exercising. It is best to avoid exposure to harsh chemicals such as oils and perfumes. Solder is resistant to water but with excessive contact it could become tarnished.

A polishing cloth can help keep your jewellery looking bright and shiny, but note that it is very normal for your jewellery to lose a bit of it's shine over time.

For all further questions and enquiries fill out this form